Improve your Business with
Client Feedback
Never miss out on any opportunity to gain a full and in-depth understanding of what your customers are thinking about your organization, products, and services.
Improve your Business with
Client Feedback
Never miss out on any opportunity to gain a full and in-depth understanding of what your customers are thinking about your organization, products, and services.
Integra URateMe is a Feedback Management System designed to communicate with clients while creating better operational standards. It allow companies to improve their services with the help of their customers who wish to receive superior customer value.
Core Benefits
Direct Customer Engagement
Clients may easily provide complaints, praises, and suggestion in the system.
Improved and Positive Customer Service
Services become fast as deliverables are thoroughly being monitored.
Improved Customer Loyalty
Valuing customer's feedback encourages loyalty of customer.
Improved Customer Loyalty Standard Treament
Treatments on all clients become the same regardless of their nationality, occupation, and socio-economic status.
Performance Profile
Gather branch insights and track employee performance based on the number of customers served, satisfaction ratings, and client feedback by questionnaire category.
Client Demographics
Available market profile data through obtained visitor demographics such as age, gender, and civil status while tracking the customer to employee representative ratio.
What Can You Do with URateMe?
Features & Functionalities
The URateMe offers an efficient solution, both for local and multi-branch operational monitoring.
Graphical and tabular presentation of results.
Consolidates data from all branches.
Username and password protected Admin Pages.
User customizable details on Questionnaires, Greetings, and ‘Thank you’ messages.
User maintainable records of Employees, Branches, and Survey Questions.
Reports
The Integra URateMe, reports from all branches can be transmitted fast through the company’s VPN.
Report Generation (Daily, Weekly, Monthly or Yearly).
Demographic Reports – Satisfaction Rating per Criteria (Age, Gender, Owner/Representative Ratio).
Employee Rating Per Branch
Employee Performance Report (Number of Customers Served, Satisfaction Rating per Criteria)
System Setup
The Feedback Management System Set-up of URateMe offers an efficient solution, both for local and multi-branch operational monitoring.
Through Integra URateMe, reports from all branches can be transmitted fast through the company’s VPN.
Let us build a better you, together
Transform your business with our comprehensive and innovative digital solutions, designed to enhance customer satisfaction and empower your workforce.
Empower the Future through Digital Transformation
Your premier system integration and software solution provider.
We are Certified
Contact
Address: Cosmotech Center, 7761 Saint Paul St., San Antonio Village, Makati City
Tel: (02) 8403 9811 – 12
Email: sales@cosmotech.com.ph
